Q: What materials are used in your products?
A: Our products are made from high-quality, durable materials such as stainless steel, food-grade silicone, and BPA-free plastic to ensure safety and longevity.

Q: How do I clean and maintain the product?
A: Most of our products are easy to clean with warm soapy water. Some items are dishwasher-safe, but we recommend checking the product description for specific care instructions.

Q: Do you offer a warranty or guarantee?
A: Yes! We offer a satisfaction guarantee on all products. If you experience any issues, please contact our support team within 30 days for a replacement or refund.

Q: What are the available sizes and colors?
A: Each product comes in different sizes and colors. Please check the product page for specific options available for each item.

Q: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier’s website.

Q: How long does shipping take?
A: Standard shipping takes 5-10 business days, while express shipping takes 2-5 business days, depending on your location.

Q: What is your return and refund policy?
A: We accept returns within 30 days of purchase. The product must be unused and in its original packaging. Refunds will be processed once the item is received and inspected.

Q: I received a damaged or incorrect item. What should I do?
A: We apologize for the inconvenience! Please contact our customer support with your order details and photos of the issue, and we will arrange a replacement or refund.

Q: Can I cancel or change my order after placing it?
A: Orders can only be canceled or modified within 24 hours of purchase. Please contact us immediately if you need any changes.